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Can someone really sue me for an online review?
The short answer to whether you can be sued for your online travel reviews is, of course, yes. You can be sued for just about anything. The barrier to entry for lawsuits in the United States is pretty low. There are several widely publicized legal disputes involving online travel reviews, from a Branson, Missouri tourist attraction suing a customer for a TripAdvisor rating to a hotel in Indiana that tried to charge $350 to a customer who left a negative review.
Whether a lawsuit has any legal merit is, of course, the real question. Attorney Jamie Lieberman of Hashtag Legal, a law firm focused on providing legal services for the digital world, advises that even when a reviewer is engaged in legally protected behavior, “it may not stop a business from suing or trying to stop a consumer from posting a negative review.” It takes time and money to make even the most frivolous of lawsuits go away. “In many states, the consumer is left responsible for legal fees for defending themselves, even if the reviewer was within their rights,” Lieberman warns.
What can reviewers do that might put them legally in the wrong? The answer is pretty simple: not telling the truth. The most common legal claim that a business might have against a customer leaving an online review is defamation. Emily D. Baker, an attorney who counsels online business owners navigating legal issues in the digital space said, “Defamation is governed state to state, but is broadly a public false statement that is intended to or does, in fact, cause injury (such as loss of business or reputation).”
In the United States at least, truth is a defense to defamation.
When writing negative online reviews, the best way to remain on the right side of the law is to simply be honest. Reviewers can do this most effectively when they stick to the facts. Explain what happened that caused you to give a business a low rating, such as visibly dirty bed sheets at a hotel or a restaurant that took over an hour to bring an order to your table.
Avoid jumping to conclusions or offering opinion. Just because you woke up with mysterious bites on your legs doesn’t necessarily mean your hotel is infested with bed bugs. Instead of saying, “This hotel is swarming with bed bugs” when you never saw an insect, say the following: “I woke up the first morning of our stay with 10 bites on my legs. I informed the hotel manager. I asked for an inspection of my room by an exterminator and requested a new room. He refused both requests.” Let the readers of a review come to their own conclusions from the facts as you’ve presented them.
A koga zanima ceo tekst neka procita ovde
https://thepointsguy.com/guide/sued-negative-hotel-reviews/
i ovde
https://www.cnbc.com/2019/10/10/can-you-get-sued-over-a-negative-yelp-review.html
